Monday, November 06, 2006

Our Survey Says...Exactly What We Wanted (8)

Today's Survey.... Jargon damages work performance, finds organisation who offer to improve work performance

Workplace jargon 'isolates staff'

http://news.bbc.co.uk/1/hi/business/6118828.stm

Needless jargon in the workplace is baffling employees and widening the divide between management and staff, a survey suggests. Investors in People said that the proliferation of phrases such as "blue-sky thinking" and "brain dump" was damaging to British industry.

Directly from the press release the BBC semi reheated, Nicola Clark, Director at Investors in People (UK) claimed

"The research gives bosses an invaluable insight into the impact of management jargon on the workplace. Whilst it can be a useful shorthand at times, managers need to be more alert to when and how they use it. Cutting jargon out of everyday communication is clearly a challenge, with almost half (48%) of employees that use jargon admitting to using it without thinking. However, as our research shows, if used inappropriately, jargon can be an obstacle to understanding, which ultimately can impact on an individual's performance and an organisation's productivity. "

So meaningless jargon damages industry. I wonder what impact meaningless surveys have?

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