Our Survey Says...Exactly What We Wanted (5)

Today's survey* - Travel site you can't book Ryanair or Easyjet Flights via, claims Ryanair and Easyjet are rubbish

Ryanair - the world's least favourite airline

http://www.guardian.co.uk/uk_news/story/0,,1931403,00.html

The Guardian reports "In a poll of 4,000 travellers around the world, unfriendly staff were cited as the worst part of the Ryanair experience, followed by delays and poor legroom. Low-cost travel fares badly in the study, with easyJet coming second to its Irish rival in a questionnaire of British flyers"

Er (gawd I've been saying that a lot this week) far be it for me to point out the subtle piece of misdirection in this. In the first sentence it says 4,000 travellers from around the world were polled and in the second line it makes a distinction between this figure and the number of British flyers questioned. So how many was it? Interesting as well that on the Trip Advisor website http://www.tripadvisor.co.uk/pages/press_news_102506 you'll notice the press release doesn't even mention Ryanair or Easyjet. Which I suppose could be explained by the possiblity that the media get a different version of the report, targetted more specifically at their local market

Further information about this survey was published on the BBC's website. They report that the Trip Advisor survey named British Airways as the best Airline

Out of interest I tried to book flights from Stansted Airport (Ryanair's European centre and one of Easyjets main hubs) to Dublin and Belfast respectively. You know just to see how Trip Advisor punters would encounter the whole Ryanair / Easyjet experience from booking to flying. Guess what? You can't. The following error occured when trying to get a flight from STN (Stansted) to BFS (Belfast International) "Sorry, we could not find any flights between STN and BFS" which is curious given that Easyjet (their second worst airline) fly from Stansted to Belfast upto 5 times a day. The same error message occurs when trying to book a Ryanair flight from STN to DUB(lin). So I had a dig around just to see which airlines I could book flights with. Guess which airline's flights are available via the site. No really, you'll never guess...

*it was actually published yesterday but Blogger was down for essential maintenance